The tour costs have been fixed on net Airfare from Chennai any increase in the package rates at the time of delivery of passport or before departures of the tour shall be collected from the passengers as per the prevailing exchange rate of that day.
Satisfaction of the Pilgrim is our Prime Considerationany claim or complaint by the client must be intimated to Globe Tours and Travels. In the very unlikely event of there being something not to your satisfaction on the pilgrimage that is directly under our control, it should be reported immediately so that there is an opportunity to correct/ rectify the same. The tour operator shall not accept liability in respect of claims which are not reported to us immediately
Room Allotmentas per our arrangement, No Choice of room will be entertained.
Food will not be provided on Airports, During intercity transfers and dinner at Muzdalifa.Personal food demands will not be entertained. Special food for Infants, Old Age people or Medical patients will have to be arranged by Haji himself.
Guests and Relatives of Haji are not allowed to Eat or Stay in our Hotels.
Maximum baggageallowed per person in Twenty kilos 20 Kgs.
Porters / Coolie Services will not be provided. Hajees have to carry their own baggage. Excess baggage fees to be paid by Pilgrim.
Globe Tours and Travelsaccepts no responsibility for Luggage Losses, Money Loss, Injuries, Damages, Accidents and Additional Expenses due to any reason for example delay of flights, offloading by airline, Misconnection, Sickness, Bad Weather, Strike, War, Transport breakdown or the closure of Airport. Hajees are sole responsible for their luggage and belongings be it at Airport or Hotel premises.
Globe Tours and Travelswill not be responsible if the pilgrim misses his flight due to any reason and in such case the passengers will have to bear the cost of rescheduling in case the ticket can be rescheduled or else if the ticket is Non refundable no refund will be made at all. If during the period of rescheduling the Umrah / Haj Visa Expires New Visa fees has to be paid by Pilgrim.
Laundry services:Globe Tours and Travels shall not be responsible for any loss, Delay, and Fading of color, Stains of any type or Shrinking of clothes by the Laundry service provider. Laundry is Complimentary service only.
Due to unavoidable circumstanceschanges and alterations in the package have to be made regarding Hotel, Bus, Staying period or change of flight. GLOBE TOURS AND TRAVELS reserves the Right to make alterations which pilgrim has to accept and for which no refund shall be made nor any claim shall be entertained.
After entering into Saudi Arabiano pilgrim of GLOBE TOURS AND TRAVELS shall be allowed to leave his/her companionship with his/her group. He/she will have to travel with the group and will not be allowed under any circumstances to leave the group. Once the Pilgrim reaches Jeddah Passports will be taken by Umrah / Haj Company and will be under their custody till the return.
No liability on the part of GLOBE TOURS AND TRAVELS arising in any way out of this contract in respect of any tour shall exceed the total amount paid or agreed to be paid.
Partly utilized services are also considered as fully utilized.In such circumstances no refund shall be applicable.
Whatever nature relating to the tours marketed / Coordinated by GLOBE TOURS AND TRAVELS the matter will be settled in arbitory manner and amicably solved.
Handicap /old/sick passengers have to be accompanied by a relative and are requested to carry their own Wheelchair.Special requests (Pregnant or Handicapped) if any please inform us before departure without fail.
All payments should be cleared 45 days before departure. Visa stamping is subject to approval by Saudi EmbassyGLOBE TOURS AND TRAVELS will not be responsible for any Delay, Rejection or Mistake by Saudi Embassy and in that case Mofa Fees will have to be paid by Haji. Visa stamping fees is Non Refundable.
Any person using Foul language or Bad Words or trying to create nuisance and fight in the group will be immediately removed from the group and will be left on his own. No refund will be given to him whatsoever and in extreme cases he will be handed over to the police.
Standard Local Ziarats in Makkah and Madina are included in Umrah / Haj / Ziarat package.
Package cost does not include any Personal expenses or Room Service cost.
All prices mentioned on Websites and Brochures are on Sharing in a Room.
GLOBE TOURS AND TRAVELS is not responsible for inconveniences caused during haj days.
Terms & Conditions / Package prices / Airfare are subject to change without any prior notice.
Terms and Conditions for Visa
Single Male must be above 40 years of age.
Below 40 years males and females should be accompanied by Mahram and family relationship must be proved on the passports or either by any original document for example Nikahnama, Additional passport etc…
Male child below 17 years should be accompanied with a Male Mahram and Child above 17 years should be accompanied by Female Mahram.
